Our Team

Lorin Bourassa

Lorin is the founder and President of Gloo CRM. His background includes 10 years working for enterprise software companies in Vancouver followed by 10 years at Gloo. Lorin’s completed a couple ultra 50km mountain trail races including the infamous Knee Knacker. He’d love to get back into trail running once he stops using the excuse that he’d rather spend time with his little son.

Alisha Bourassa

Alisha is an HR Specialist and Adminstrator at Gloo. She has a diverse background in Sales, Recruitment and Digital Marketing. Alisha enjoys working with clients and ensuring they are taken care of in the areas of customer care and customer satisfaction. She is a busy mom and enjoys time with her little one. In her free time she enjoys creating organic diy soaps and beauty products.

Erkan Gencol

Erkan is Senior Business Analyst at Gloo. He has a background in working with building and manufacturing industries. Erkan’s areas of expertise is in Marketing, Digital Strategy and CRM. He is a drummer musician as well as an avid cyclist and enjoys ridng into work everyday when it’s nice out (of course!)

Parm Gill

Parm is Gloo’s numbers guy. He takes care of our accounting and finances using Zoho Books. He has over 20 years of experience in both the private and public sector. He is a graduate from the University of British Columbia and qualified with KPMG with his Chartered Accountant (CA) designation. Parm is a Chartered Financial Analyst (CFA) designation in 2005.

Vivek Choudhary

Vivek is a Business Analyst at Gloo and is a Certified Zoho CRM Consultant. He has 10+ years of experience in working and supporting projects related to variety of business functions mainly sales, CRM, HR and operations. During his free time he loves spending time with his daughter and playing ping pong.